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Updating Certain Metrics in Your Rating

A nonprofit employee updating their metrics on the charity navigator portal

Think you’re missing credit for a policy or information already available on your website? Some rating metrics are based solely on what your nonprofit reports on its IRS Form 990. Learn what can be updated through your website and what requires a new or amended 990 filed with the IRS.

Street Corner Donor Solicitations

A gentleman rings a bell outside in front of a sign that reads "The Salvation Army"

When it comes to street corner donation solicitations, your only obligation is basic manners. But if your interest is piqued, follow these steps.

Donation Refunds

A woman in a red jacket holds a phone to her year outside near a lake

Learn how to avoid having to ask for a refund from a charity and how to go about asking if you must.